Contact us
We are here to make your dream visit to Granada a reality
How can we help?
Our team is available to answer all your questions and help you plan the perfect experience in Granada.
Office
Calle Reyes Católicos, 45
18009 Granada, España
Mon - Fri: 10:00 - 19:00
Contact hours
For emergencies, we are available 24/7 via WhatsApp
Book Your Visit
Contact us to plan your personalised experience
Find us
Address
Calle Reyes Católicos, 45
18009 Granada, España
Getting here
A 5-minute walk from Plaza Nueva
Bus stop: Reyes Católicos
Parking
Parking San Agustín (200m)
Parking Plaza de Toros (300m)
Any questions?
How far in advance should I book?
We recommend booking at least 2-3 weeks in advance, especially in high season (April-October). However, please contact us even for last-minute bookings.
What does the tour price include?
What is included depends on your chosen option. When you enquire about availability, we will confirm in writing the guide service, whether tickets are included, which areas they cover and the final price. Check these details before paying.
Can I cancel or change my booking?
Yes. Cancellation of the guide service is free more than 72 h in advance; a 30 % charge applies between 72 h and 48 h, 50 % between 48 h and 24 h, and 100 % with less than 24 h or for a no-show. Date changes more than 48 h in advance are free, subject to availability (official tickets issued in your name are non-refundable). You can find the full terms, deadlines and advance payments in our Official cancellation policy (2026 edition) (ES).
Are the tours suitable for people with reduced mobility?
The Alhambra has some areas with steps and uneven ground. Contact us to design a route adapted to your specific needs.
Do you offer tours in other languages?
Yes, we offer tours in Spanish, English, French and Italian. Please enquire about availability in other languages.
What happens if it rains?
The tour goes ahead in light rain (we provide umbrellas). In severe weather, we offer a change of date or a full refund.
Would you prefer to speak directly?
Call us now and we will be happy to help